Booking Terms and Conditions

Package Tours:
Select, and inform us package tour programs that we offer. All details are necessary, your full names, number of travelers, flight details, arrival date and time, departure date and time, or full details of the journey in case of traveling by bus or other, for our convenience in arranging the itinerary and transportation.

One Day Tours / Half Day Tours:
Select, and inform us one day tour programs or half day tour programs that we offer. All details are necessary, name of the hotels, your full names, number of travelers, flight details, arrival date and time, departure date and time, or full details of the journey in case of traveling by bus or other, for the convenience of arranging the itinerary and transportation.

Customized Tours:
Contact us and provide information concerning the period of time for your trip, your holiday or vacations plans, and the number of travelers in your group. Any preferences of hotel, province or attractions that you would like to visit, activities, and festivals that you would like to see or join can also be accommodated. After we receive your complete information, we will start planning your trip. We will send you an itinerary shortly afterward with a list of accommodations, attractions, and activities, as well as recommendations and prices. The itinerary can be adjusted / revised following your wishes.

Car Rentals:
Car rental with driver excluding fuel. Inform us your route of journey,  type of cars, number of rented days, number of passengers, place of taking and sending, names of the hotels or accommodations, date and month. In case of taking and sending place is in other provinces we need to charge more cost of fuel depending on how far the distance is. We would inform you the total cost after receiving all information of your journey.

Car rental with driver including fuel. Inform us the taking and sending place, names of the hotels, the attractions that you want to visit, type of cars, number of rented days, number of passengers, date and month. We would inform you the total car rented cost including fuel after receiving all information of your journey.

Special Request:
Any special requests, such as special meals, dietary requirements, adjoining rooms, accommodation requirements, etc. Must be informed to us when making a reservation. However, please note that the request are subject to availability and confirmation by us.

Travel Accident Insurance:
As all our services cover travel incident insurance and according to the regulations of the Department of Tourism of Thailand, every tourist who travels to Thailand by using services of a travel company is required to be provided travel accident insurance by that travel company. Therefore, in case of booking a tour or car rental with us, please send a name list and personal details of all passengers to our email including name, surname, age, gender and nationality. We will send the list of names to an insurance company to make a travel accident insurance with no charges.

Privacy policy:
You agree and consent to us to disclose any personal information requested from you such as name, surname, gender and nationality that may be revealed to other service providers related to your traveling. For example, it is used for hotel booking or for providing activities or services you request us for reservation or even for providing travel accident insurance etc. However, we will be careful and cautious in disclosing your personal information in every case requested.

Photos and Marketing:
Mae Hong Son Holidays reserves the right to use any photos and videos taken during the tours for use in marketing or any other advertising material, and the client hereby consents to such use. The client further agrees that Mae Hong Son Holidays shall retain copyright over any such photos and videos taken during the tours and/or used in its brochures and, to the extent necessary, the client hereby assigns copyright in such photos and/or videos to Mae Hong Son Holidays. If the client wish not to do so, please inform us before your departure and we will respect your wish.

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